How it works

An afternoon to set up. Then it stays out of your way.

Four steps on hardware you already own. Nothing to rack, nothing to rewire at the till. Each one links to the guide, which walks it screen by screen.

Start with the installer
  1. Install on the back-office PCabout 10 minutesRun the installer, paste the setup key from your email, and this PC is your store's. The key works until it is used; StoreDesk then makes a new one, which an organization admin reads on the store PC to set up a replacement.
  2. Point it at your Commanderabout 15 minutesGive it the register's address and your existing Commander login. The price book imports itself: ten thousand items in a few minutes.
  3. Add what you pay your suppliersas invoices arriveEnter case or pack costs as invoices come in. StoreDesk works out the cost of one, so two suppliers on the same item compare fairly.
  4. Put it in your staff's handsa few minutes eachInstall the phone app, and staff scan a shelf tag to see price, cost and margin. You choose which screens each person can open.

When the internet goes out

Flip the switch and see what keeps working

The register and the back-office PC talk over your store network, so the parts that run the store do not care whether the line is up.

Internet at the store: connected

Inside the store

  • Register ↔ store PC

    Working

    Reading prices and sales over the store network

  • Desktop app

    Working

    Price book, costs, reports, sales tax

  • Staff sign-in

    Working

    Signs in and stays signed in for a shift

Needs the internet

  • Phone app

    Working

    Check prices and takings from anywhere

  • Google Sheet

    Working

    Daily sales written on schedule

  • Your StoreDesk account

    Working

    Licence and connected PCs

The pieces

Four parts, one of them doing the heavy lifting

You meet all four during setup. Only the first has to be running for the store to work.

The service on your PC

Holds the catalogue, prices and sales history, and does the talking to the register. Everything else is a window onto it.

The desktop app

Where you run the store: price book, cost comparison, sales reports, sales tax. Fast, because it talks to the PC it is installed on.

The phone app

For the shop floor. Scan, search, check a price, look at today’s takings. Connects back to your own PC over a secure link.

Your account

We look after licensing and which PCs are connected. That is all it holds. Your sales figures never leave the store.