Contact
Talk to the people who built it
Most questions are answered in the guide in a minute. When they are not, pick what it is about and we will start the email for you, with the details we would otherwise have to ask for.
Try the guide first
Something is not workingThe service will not start, the register will not answer, phones cannot reach the store.Installing or setting upEvery step of a first setup, with a screenshot of each screen.How a screen worksEvery desktop screen and every phone screen, explained one by one.What is it about?
Todeveloper@storedesk.net
SubjectStoreDesk: would this work for my store?
Try this first: What every screen doesMost of these are answered there in a minute.We will ask for these, so they are already in the draft:
- Register (Commander model or version, if you know it)
- How many stores
- Does the back-office PC run Windows 10 or later?
A person reads it
Small team, no call centre, no bot. Whoever replies has worked on the code.
Photos beat descriptions
If a screen showed an error, a phone photo of it usually saves a round trip.
Say which part
The desktop app, the phone app, or the setup on the store PC, and roughly when it started.